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FREQUENTLY ASKED QUESTIONS AND ANSWERS

TOP FREQUENTLY ASKED QUESTIONS

HOW TO DETERMINE THE AGE OF A CAR BATTERY?

Date codes are engraved into the cover of each Interstate battery at the time the battery is shipped from the manufacturing plant.

HOW LONG DOES IT TAKE TO CHANGE A CAR BATTERY?

This service usually takes about 15 minutes.

HOW TO CHECK WHETHER A CAR’S BATTERY IS DEAD?

If jump starting gets your engine started and running, but the car will not start again once you turn it off, the battery is probably the problem.

WHAT IS THE CORRECT WAY TO RECHARGE A CAR BATTERY?

Make sure the charger is off, connect positive to positive and negative to negative, turn car/charger on.

WHAT IS THE AVERAGE LIFE OF A CAR BATTERY?

The average life expectancy of a car battery is three years.

WHY IS MY CAR BATTERY LOSING ITS CHARGE?

Corroded battery connections, persistent electrical drains, charging problems, constantly demanding more power than the alternator can provide, and even extreme weather.

CAN I RETURN A CAR BATTERY WITHOUT A RECEIPT?

If the battery tests bad, and it is within the warranty period, it will be exchanged.

CAN YOU CHARGE A CAR BATTERY BY PUSHING YOUR CAR?

You can push start the car, but you can’t charge the battery directly by pushing.

WHY IS A CAR BATTERY ESSENTIAL TO USING A CAR?

The battery power is used to provide the initial spin to start the engine by way of an electrical powered starter motor.

WHEN’S THE RIGHT TIME TO CHANGE MY CAR BATTERY?

After three years, it’s normally time to install a replacement.

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